Because our products are delivered digitally (PDF and CSV reports), all sales are final once delivery has occurred.

Subscriptions:
If you are on a subscription plan, you may cancel at any time before the next billing date to avoid future charges. After cancellation, access (if any) remains active through the end of the current billing period.

Errors or Billing Issues:
If you believe you were charged in error or did not receive your report, please contact us at [email protected] and we will investigate promptly.